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Request technical support from IMS:
• open an online support ticket
or
• call 608.663.8920 (toll-free: 888.205.0244)
We stand ready to assist with any request. When you contact IMS you receive the highest level of technical expertise and customer service.
IMS support takes personal ownership of your questions and needs, providing swift follow-up and resolution. Answers to general questions about our products, services and company are available quickly via phone or email.
As an IMS customer, your satisfaction is our highest priority.
Customer Care Hours:
Monday through Friday, 9:00 AM until 5:00 PM CST
Except company holidays.
After hours and emergency phone support are also available.
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